Welcome to Spiritia, a trading name of Electrix Direct Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, billing/shipping address.

Transaction Data: Purchase history, payment details (processed securely via third-party payment providers).

Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.

Communication Data: Emails, inquiries, and feedback.

How We Use Your Information

We use your data for the following purposes:

To process and fulfill orders.

To provide customer support and respond to inquiries.

To improve our website, products, and services.

To send promotional emails and updates (with your consent).

To comply with legal and regulatory obligations.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and IT service providers to fulfill our services.

Legal Authorities: When required by law or in response to legal requests.

Business Transfers: In the event of a merger, sale, or business restructuring.

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or loss. However, no system is completely secure, and we encourage users to take precautions.

Your Rights

You have the following rights regarding your data:

Access, correct, or delete your personal information.

Object to processing or request data portability.

Withdraw consent for marketing communications at any time.

Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.

Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage users to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 Email: contact@electrixdirect.co.uk

Address: Unit 2, Haley Hill, Halifax, HX3 6ED, West Yorkshire, United Kingdom