Delivery times vary depending on the selected shipping method. Standard shipping takes 3-5 business days, express shipping takes 1-2 business days, and next-day delivery is available for orders placed before 12:00 PM GMT.

Once your order is dispatched, you will receive an email with a tracking number. Use this number to track your shipment on the courier’s website.

If you are not available at the time of delivery, the courier may leave a note or attempt re-delivery. If the package is returned to us due to multiple failed attempts, additional shipping charges may apply.

Yes, we do. You can purchase it through our online store. For further details on international shipping options, please contact our support team.

If your order arrives damaged or is lost in transit, please contact us within 48 hours at contact@electrixdirect.co.uk. We will work with the courier to resolve the issue and provide a replacement or refund if necessary.